Case Study

Building the Right Cultural
Foundation For a Growing Business

Case Study

Building the Right Cultural Foundation For a Growing Business

History

The client was a rapidly expanding healthcare company that provided research and data analytics to physicians and hospitals to enhance patient care and decrease costs. They lacked a defined cultural mission, vision and values system to help ensure their growth was optimized.

The Process

✔   Met with the CEO and his leadership team to discuss history, current state and future growth objectives

✔   Led focus groups with employees to determine strengths, needs and targeted future state for the work environment to ensure ongoing employee attraction, engagement and sustained business growth

✔   Integrated feedback from the focus groups in partnership with the leadership team to clearly define the mission, vision, values and associated behaviors for the organization

✔   Designed, developed and launched a leadership training program to provide needed skill-building for a relatively inexperienced group of leaders

The Results

►  Led the team to define a mission, vision, values and associated behaviors to serve as the foundation for the managerial approach, decision-making process and guidelines for all employee and client interactions

►  Created a roadmap to successfully embed these cultural components into organizational processes, systems and communications

►  Company was strongly positioned and was ultimately acquired by a larger competitor

History

The client was a rapidly expanding healthcare company that provided research and data analytics to physicians and hospitals to enhance patient care and decrease costs. They lacked a defined cultural mission, vision and values system to help ensure their growth was optimized.

The Process

✔   Met with the CEO and his leadership team to discuss history, current state and future growth objectives

✔   Led focus groups with employees to determine strengths, needs and targeted future state for the work environment to ensure ongoing employee attraction, engagement and sustained business growth

✔   Integrated feedback from the focus groups in partnership with the leadership team to clearly define the mission, vision, values and associated behaviors for the organization

✔   Designed, developed and launched a leadership training program to provide needed skill-building for a relatively inexperienced group of leaders

The Results

►  Led the team to define a mission, vision, values and associated behaviors to serve as the foundation for the managerial approach, decision-making process and guidelines for all employee and client interactions

►  Created a roadmap to successfully embed these cultural components into organizational processes, systems and communications

►  Company was strongly positioned and was ultimately acquired by a larger competitor